Privacy policy

Last updated: June 15, 2026

The Contract Collective LLC, a Utah limited liability company (hereinafter referred to as “The Contract Collective”), operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Contract Collective is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

The Contract Collective provides downloadable contract templates, business forms, educational resources, and other digital products designed to help beauty industry professionals and business owners better protect and manage their businesses. The Contract Collective may also provide free resources, educational content, newsletters, downloadable guides, promotional materials, webinars, waitlists, and other marketing or educational content in addition to its paid products and services.

In connection with providing these Services, we may collect, use, store, and disclose certain personal information as described in this Privacy Policy. Information collected through the Services is used for product delivery, account administration, customer support, marketing communications, website functionality, and other legitimate business purposes. The Contract Collective does not provide legal advice, does not establish an attorney-client relationship, and does not collect personal information for the purpose of providing legal representation or legal services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, mailing address (if provided), phone number, and email address.

  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including the digital products, educational resources, contract templates, business forms, and other materials you view, place in your cart, add to your wishlist, purchase, download, request access to, return, cancel, or otherwise interact with, as well as your purchase history and related transaction records.

  • Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Marketing and subscription information, including your name, email address, communication preferences, and other information you provide when subscribing to our newsletter, requesting free resources, downloading educational materials, registering for promotions, joining a waitlist, participating in surveys, or otherwise opting in to receive marketing communications from us.

  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Mobile contact information, including your mobile telephone number and communication preferences, when you voluntarily provide such information to receive text messages, account notifications, marketing communications, promotional offers, product updates, or other communications from us.

  • Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to operate the Services, improve website functionality, analyze website traffic, personalize user experiences, remember user preferences, measure marketing effectiveness, and support advertising activities. These technologies may collect information regarding your device, browser, IP address, website activity, and interactions with the Services.

Most web browsers allow users to manage cookie preferences through browser settings. Please note that disabling certain cookies or technologies may affect the functionality, performance, or availability of certain features of the Services.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, provide access to purchased digital products and downloadable materials, verify purchases, maintain customer purchase histories, provide customer support related to digital products and materials, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, enable you to post reviews, and create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the applicable communication.

If you choose to opt in to receive text message communications, we may use your mobile phone number to send transactional messages, customer service communications, product updates, promotional offers, and other marketing communications. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase, and you may opt out at any time by following the instructions provided in the applicable message.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else.

  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g., website hosting, payment processing, customer relationship management, email marketing, data analytics, customer support, cloud storage, digital product delivery, and other business operations).

  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. Depending on where you reside, you may have the right to direct us not to share certain personal information for targeted advertising or marketing purposes. To exercise applicable privacy rights, please contact us using the contact information provided at the end of this Privacy Policy.

  • When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as when you request access to purchased digital products, downloadable resources, educational materials, integrations, or other services that require us to share information with a third-party provider on your behalf.

  • Reviews, Testimonials, and User Feedback. If you voluntarily submit a review, testimonial, comment, survey response, success story, or other feedback regarding our Services, products, or customer experience, we may use, publish, display, reproduce, or share such content in connection with our business, marketing, promotional materials, website, social media platforms, and other communications. We will not publicly display sensitive personal information without your consent. By submitting a review or testimonial, you grant us permission to use such content unless you specifically request otherwise in writing.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify processes personal information and the privacy rights that may be available to you, please visit Shopify's Privacy Policy at https://privacy.shopify.com.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Residents of certain states and jurisdictions, including Utah, California, Colorado, Connecticut, Virginia, and other states with applicable privacy laws, may have additional rights regarding their personal information. These rights may include the right to access, correct, delete, obtain a copy of, or limit certain uses of personal information, subject to applicable law.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.

  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. To exercise applicable privacy rights, including any available rights to opt out of targeted advertising or certain data-sharing activities, please contact us using the contact information provided at the end of this Privacy Policy.

  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, wish to exercise any privacy rights available to you, request access to, correction of, or deletion of your personal information, or otherwise contact us regarding privacy-related matters, please contact us at:

The Contract Collective LLC

Email: hello@the-contract-collective.com